Follow, like, buy

the "secret" formula for digital influence

Authors

  • Mardoqueo Carranza Escuela de Comunicación Mónica Herrera
  • Roberto Palomo CapaUno

Keywords:

Online marketing, E-commerce, Influencer marketing, Online advertising, Digital strategy

Abstract

The accelerated growth of e-commerce and internet access in Latin America has, among other things, created ample business opportunities for organizations dedicated to online advertising (agencies, media, creatives, among others). However, another type of digital marketing also found an opening: Influencer Marketing, where people or organizations with a wide base of followers on social media promote products or services to their audience. The main objective of this research is to know if, in fact, digital influence exists and, if so, how it is achieved, replicated and optimized. This research is based on the principles of influence as proposed by Robert Cialdini and includes the points of view of digital marketing professionals, influencers, advertisers and psychologists. After the investigative process, an experiment was run in collaboration with Alértux, an influencer organization focusing on citizenship issues with more than half a million people in their community. The experiment was designed to compare and contrast the effectiveness of digital influence against that of traditional digital ads. Finally, all the learnings were systematized and, with insights of CapaUno consulting team, a model was built to chart the process of digital influence and how to replicate it.

ECMH ABIERTA_II_N15-2021-30-44.

Author Biographies

Mardoqueo Carranza, Escuela de Comunicación Mónica Herrera

Mardoqueo Carranza is an IT professional with 20 years of experience in developing online stores and online banking solutions. He is the co-founder of a dozen digital ventures, general manager of Web Informática, the oldest web development company in El Salvador, and professor of Web Design at the Escuela de Comunicación Mónica Herrera.

Roberto Palomo, CapaUno

Roberto Palomo Cea is a serial digital entrepreneur who has co-founded a dozen technology companies in Central America. He is the CEO of CapaUno, a consulting firm specializing in entrepreneurship and digital transformation, as well as a speaker on digital entrepreneurship and a frequent instructor on digital transformation at universities.

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Published

2021-12-31

How to Cite

Carranza, M., & Palomo, R. (2021). Follow, like, buy: the "secret" formula for digital influence. Abierta Anuario De Investigación, (15), p. 30–44. Retrieved from https://revistaabierta.monicaherrera.edu.sv/index.php/abierta/article/view/67

Issue

Section

Investigación institucional